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Frequently Asked Questions

Frequently Asked Questions

Everything you need to know about Three Heart Companion Services

We answer the most common questions about our compassionate companionship, shopping and errands support, wellbeing visits, escort services, light household help, and how we keep every client safe, respected, and connected.

The first visit will focus on getting to know the client, understanding their needs, and building a comfortable connection. We listen closely, explain the service, and ensure every visit plan is respectful, safe, and tailored to the client’s preferences.

Our team combines compassionate professionalism, tailored companionship, and a strong focus on reducing loneliness. We offer respectful, reliable care from experienced staff, with transparent communication and a genuine commitment to wellbeing.

Families can contact us via phone, email, or the website enquiry form. We are available Monday to Sunday from 09:00 to 20:00 and ready to arrange a free consultation or answer care questions.

Yes. We provide daily or weekly support packages, flexible scheduling, and a 5% discount for multiple service bookings. Packages are designed to fit each family’s needs and preferences.

Our pricing starts from £25 per hour for companionship, £30 per hour for shopping and errands, £35 per hour for escort services, and £22 per hour for cleaning services with a minimum two-hour visit depending on the property and workload.

Three Heart Companion Services supports clients across London, Essex, West Midlands, Hertfordshire, Northamptonshire, and Cambridgeshire. We also consider nearby areas where we can maintain reliable and compassionate support.

We listen carefully to each client and family, then design visits based on personal interests, comfort, routines, and wellbeing goals. Our service is flexible, personal, and centred around each client’s dignity and independence.

Yes. All our staff are DBS checked and our services are fully insured. We prioritise safety, trust, and professionalism in every visit.

The company was founded by three compassionate professionals: Cordelia Teddy Fubara, Kanne N Josephine, and Doris Hilary. Each brings a strong care background and a shared mission to reduce loneliness and improve quality of life.

Light household support may include general cleaning, kitchen and bathroom tidying, vacuuming, dusting, mopping, laundry assistance, bed changing, and light household organisation. This helps keep the home safe, comfortable, and welcoming.

We support grocery shopping, pharmacy visits, retail shopping, parcel collection, and essential errands such as post office trips and prescription collection. We carry bags, keep clients comfortable, and make the experience as easy and dignified as possible.

Yes. Our escort services include safe and respectful accompaniment to appointments, salons, shops, social gatherings, community events, and other external engagements. We support clients with transport, comfort, and companionship.

No. Three Heart Companion Services provides non-personal companionship and wellbeing support only. We do not provide personal care, medication administration, nursing care, medical services, or regulated healthcare.

Our companions build warm, respectful relationships through regular visits, conversation, social activities, and emotional support. We create connection, encourage engagement, and help clients feel less isolated while maintaining dignity and independence.

We offer friendly companionship visits, meaningful conversation, wellbeing support, help with shopping and errands, accompaniment to appointments, community outings, escort services, and light cleaning. Each visit is tailored to the individual client’s lifestyle, needs, and personal preferences.

Three Heart Companion Services Ltd provides professional companionship and wellbeing support for older adults and vulnerable individuals. Our team offers friendly visits, emotional support, shopping assistance, escort services, light home help, and social activities designed to reduce loneliness and improve quality of life.